Beginner Yogi Yoga Studio Terms and Conditions

Terms and Conditions

Class Passes Terms and Conditions

The casual, 3, 5, and 10 trip pass each have a 48 month expiry date. The pass expires 48 months after the clients first visit.

Beginner Yogi Weekly Studio Membership

1. Beginner Yogi works hard to ensure all classes are held according to the latest timetable and will endeavour to give notice before making changes. However, the schedule is subject to change or be cancelled without notice. Beginner Yogi is not liable to refund or offer compensation of any kind for classes that are late, changed, or cancelled for any reason but will offer the student to book another class for no extra charge. All classes require a booking.

2. The minimum term for the Beginner Yogi Weekly Studio Membership is 12 consecutive weeks and there is no option to suspend membership prior to this time frame unless by the discretion of Beginner Yogi.

3. This membership allows you unlimited classes each week, but excludes guest teachers, workshops or other special events.

4. As a weekly member, you are not charged for not showing up to a class you have booked, but we ask you to be mindful when scheduling and respect the class and teacher by making every effort to come to class. Two hours notice is the preferred cancellation time frame.

5. Membership will automatically continue on a weekly basis (after the initial three months) until Beginner Yogi is advised by you via email (thebeginneryogi@gmail.com) to cancel the membership. There is no charge for cancellation.

6. If automatic payments fail more than once, Beginner Yogi may request you to cancel membership and pay casual rates as you go.

7. The Beginner Yogi Weekly Studio Membership can only be used by one person.

8. Our payment processor Ezidebit charge a dishonour fee in the event they cannot collect payment from you on the day it is due. This fee is AUD$14.95 and is debited straight from your bank account. Beginner Yogi does not refund dishonour fees. If you feel that you were unfairly charged we can contact Ezidebit on your behalf but it is their decision as to whether a refund is due.

9. By signing up to the Beginner Yogi Weekly Studio Membership you are agreeing to the above Terms and Conditions.

Cancellation Policy

Studio Classes

Any reservations that are cancelled with more than 2 hours before class start time are classed as an ‘early cancel’ and your pass will not be used.

Any reservations that are cancelled within 2 hours of the class start time are classed as a ‘late cancel’ and the pass will be used.

Any refunds for classes cancelled after this time is at the discretion of Beginner Yogi.

It is the clients responsibility to cancel a booked class through the MINDBODY online booking system or app within the 2-hour time frame.


Beginner Yogi does not except cancellations via email or text. 

This is simply because the email or text may not be received in time to do the cancellations and are not monitored 24 hours a day. It is safest if students manage their own reservations.

6 Week Beginner Yogi Classes

Please ensure you are able to attend the FULL 6 weeks of the course, as we are unable to do ‘make up’ classes due to the popularity of the class. Any cancellations once the course begins are not able to be refunded or moved to another day/time.

Workshops and Retreats

You are able to cancel your space on a retreat or workshop up to 24 hours before the scheduled date and receive a full refund minus an admin fee of $10.

If you are attending a Mindfulness Day Retreat, a 3 Week Mindfulness Course or a weekend retreat, this fee may differ due to accommodation, catering and/or material costs.

Waitlist

When placing yourself on the ‘waitlist’ for a class, it is your responsibility to monitor your emails as Beginner Yogi will email you as soon as someone cancels their space. This can happen up to 2 hours before the class is due to start. Please note that the 2 hour cancellation policy is still in place, if your plans change and you no longer wish to attend it is advised that you cancel your waitlist spot so that you are not charged as a ‘late cancel’.

Purchase Policy

All classes/services are paid for online or in cash before class starts.

If you are unable to register and book online you will be required to fill in a registration form so Beginner Yogi staff can load you into our online booking system.

Gift vouchers

Gift vouchers are non-refundable and cannot be transferred to cash, how ever we are happy to transfer the gift voucher to another Beginner Yogi member or new student.

Returns / Refunds

Studio Classes

Beginner Yogi requires 2 hours notice for any class cancellations. Any refunds for classes cancelled after this time is at the discretion of Beginner Yogi.
It is the clients responsibility to cancel a booked class through the MINDBODY online booking system or app.

Beginner Yogi does not except cancellations via email or text.

6 Week Beginner Yogi courses

Beginner Yogi does not issue refunds or partial refunds for un-used 6 Week Beginner Yogi courses. Our courses are popular and we cannot guarantee that you will be able to make up the missed classes on a future 6 Week Beginner Yogi Course.

Courses/Workshops/Retreats

You are able to cancel your space on a retreat or workshop up to 24 hours before the scheduled date and receive a full refund minus an admin fee of $10.

Giftvouchers

Gift vouchers are non-refundable and cannot be transferred to cash, how ever we are happy to transfer the gift voucher to another Beginner Yogi member or new student.

Privacy Policy

Beginner Yogi respects your personal information and will not sell it at any time to any person/business. All information sourced is for our business use only. All information online is secure through MINDBODY Online and any registration forms filled out in person are filed in a safe place.

Liability Waiver

When creating an account and/or attending a Beginner Yogi class/retreat or workshop you are agreeing that:

1. Though unlikely, I understand that participating in an exercise class involves risk of injury; I agree that I am responsible for any injuries sustained by me as a result of my participation in this class (including prenatal) or any future classes I attend at Beginner Yogi.
2. I understand that it is my responsibility to consult with a medical physician prior to my participation in any yoga class offered by Beginner Yogi.
3. I have the consent of a parent or guardian (if under 16 years old).
If you have any questions or comments in regards to Beginner Yogis Terms and Conditions please email contact@beginneyogi.com